REQUIRED DEPOSIT

 

A 50% balance deposit is required to reserve your booking. Booking is not finalized until the deposit payment has been received. 

 

Deposits are sent via Zelle or CashApp to $JeyjeyRomanMedia (If you do not have CashApp or Zelle, please let us know to discuss other payment methods)

 

The remaining balance is due the same day the booking is completed. 

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ALL DEPOSITS ARE NON-REFUNDABLE

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PAYMENTS

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Final payment for bookings are due the day of your shoot. Your payments must be made as soon as your shoot is over. If your payment is not received, your total will increase at the rate of 5% every day that it is late. Payments can be made via Cashapp, Zelle, or Cash.

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BOOKING CANCELLATION POLICY

 

Cancellations/Rescheduling:

 

Appointment cancellations and/or reschedule requests must be submitted no later than 48 hours prior to scheduled session. If cancelations are made after 48 hours, it is considered a no-show.

 

If a booking needs to be canceled or rescheduled due to unforeseen circumstances such as day-of inclement weather conditions and/or natural disaster, up to one session reschedule is allowed. 

 

NO-SHOW CLIENTS

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No-show clients will forfeit any deposits and/or payments made and will be required to pay full booking balance at the time of booking for future bookings.

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LATE/TARDY POLICY FOR CLIENTS

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If you are 15 minutes late to your booking, your booking will automatically be canceled and you will lose your deposit. In order to rebook, you will need to submit  a new deposit. 

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It is your responsibility to communicate where exactly you want us to meet you for your scheduled booking. Simply putting an address with no specific meeting location is not enough. (Ex: Booking at a college campus with no specific location within the campus is not sufficient). It is not our responsibility to look for you after your booking has started. 

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If you are late to your booking, we will not add the time you are late to your session. If you are late, then you have less time to shoot. If you want to add more time to your booking the day of, you will be charged more. We can only add more time, if we are free. It is not a guarantee. 

 

REFUND POLICY

 

All payments for completed bookings are NON-REFUNDABLE.

 

TURN AROUND TIME

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The current turnaround time for retouched photos is approx 2 weeks* after the completed photo session. 

 

The current turnaround time for videos is approx 3 weeks* after completed session.

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The current turnaround time for major bookings (weddings, quinceanera, etc) is approx 9 weeks. *

 

If you need any media before the time listed above, we offer a rush service for an additional fee. Please let us know your desired turn around time to receive the fee amount.

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Please do not ask us for an update on your photos and/or videos if the approximate time listed above has not lapsed. 

*the approximation is subjective to how busy our schedule is, It is not a guarantee*

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COPYRIGHT & LICENSING:

 

All licensing rights for Jeyjey Roman Media work remains solely with Jeyjey Roman Media. 

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SOCIAL MEDIA POSTS

While not required, we do ask that if you post on social media that a tag is greatly appreciated

 

IG: @jeyjey_roman

 

**Jeyjey Roman Media does offer other services outside of photos and videos. Those services do have their own terms and conditions, which will be emailed to you during your inquiry phase.**